Terms and Conditions
Opening hours:
WINE PURCHASE:
October 21, '24 - May 11, 2025
Wed. - Fri. 9 am - 12 pm & 2 pm - 6 pm
Saturday 10 am - 4 pm
Tastings are possible by arrangement via email.
ESTATE BAR / WINE PURCHASE
May 9th '24 - September 6th '24 - Kitchen open until 8pm.
Thurs. + Fri. 3 pm - 9 pm
Sat. + Sun. 12 - 21 o'clock
Tastings are possible during opening hours without registration.
ESTATE BAR / WINE PURCHASE
September 7, '24 - October 20, 2024 - Kitchen open until 8 p.m.
Mon., Wed. - Fri. 4 - 9 pm
Sat., Sun. + public holidays 12 - 21 o'clock
Tastings are possible during opening hours without registration.
General terms and conditions of business
Provider:
Weingut Graf von Weyher
Borngasse 7
76835 Weyher/Pfalz
Phone: 063 23 / 98 00 64
By fax: 063 23 / 98 00 65
Email: info@graf-von-weyher.de
- hereinafter referred to as "Weingut Graf von Weyher" -
- General/Validity
These General Terms and Conditions apply to all deliveries and services of Weingut Graf von Weyher, provided they are contractually incorporated and unless expressly stated otherwise in the offer text.
- Regulations and information on the conclusion of the contract
All representations on the Weingut Graf von Weyher website merely represent a non-binding invitation to the customer to submit offers.
To order one or more items via the online shop, the items must first be reserved for ordering by clicking on the "Shopping Cart" link or button. In the "Shopping Cart" (which you can access at any time via a link in the shop offer), you will then be guided through the ordering process, with each step explained and the required information requested.
The ordering process is completed when the customer finally clicks on "buy".
This constitutes the customer’s offer to conclude the contract, which Weingut Graf von Weyher can accept within two working days.
Acceptance of the offer by Weingut Graf von Weyher takes place - after sending an order confirmation - by separate order confirmation or delivery of the goods.
With acceptance by Weingut Graf von Weyher the purchase contract is concluded.
Deviating from the above, the contract is concluded before the order confirmation is sent if either the order confirmation contains a request for payment or if the payment process is initiated and completed during or immediately after completion of the order process.
If expressly offered in the online shop, the contract is concluded when the customer orders by telephone, email, fax or letter as follows:
The customer declares verbally or in writing his or her binding intention to purchase precisely named items from the online shop. This constitutes the customer's offer to conclude the contract, which Weingut Graf von Weyher can accept within five days of receipt.
Acceptance of the offer by Weingut Graf von Weyher occurs by sending the delivery confirmation or delivery of the goods. The purchase contract is then concluded.
Weingut Graf von Weyher saves the contract text and sends the customer the order data and the contract conditions by email. Weingut Graf von Weyher thus gives the customer the opportunity to call up the contract provisions when the contract is concluded and to save them in a reproducible form. Access to the contract texts stored at Weingut Graf von Weyher is - with the exception of the freely accessible general terms and conditions - only possible for registered customers via the customer account.
In order to detect and prevent input errors during the ordering process, the customer is shown an overview page for checking before the effective order, with the help of which he can check all details of the order and correct the entered data in the input fields themselves or by using the "Back" button of the Internet browser.
The contract language is German.
- Prices and payment terms
The prices displayed at the time of the order apply. Packaging and shipping costs, if applicable, are charged separately and are notified to the customer in good time. If you order from abroad, it cannot be ruled out that your bank or your country may charge costs or taxes that are not known to Weingut Graf von Weyher, such as (import) duties or processing fees for payment. These are not costs that are paid or invoiced by Weingut Graf von Weyher.
Weingut Graf von Weyher accepts all payment methods listed on the website. Weingut Graf von Weyher issues the customer an invoice for the ordered goods, which is sent to the customer in text form at the latest upon delivery of the goods.
The total purchase price of the ordered goods is payable according to the selected payment method.
- packaging and shipping costs
Packaging and shipping costs, if applicable, will be communicated to the customer in good time before the order process is initiated.
- delivery and delivery times
The goods are delivered to the customer by third-party providers (delivery services). If shipping by freight forwarder is selected, the place of performance is agreed to be "delivery free curbside", i.e. delivery is made to your front door, at ground level, without steps.
Delivery times can be found either in the product description or in the shipping information available separately in the shop.
Partial deliveries are possible if the customer
– the partial delivery can be used by the customer within the scope of the contractually intended purpose,
– the delivery of the remaining ordered goods is ensured and
– the customer does not incur any significant additional effort or costs as a result or the seller agrees to cover these costs.
The costs for transport and packaging, if applicable, will only be charged once for partial deliveries.
- transfer of risk
If the customer is an entrepreneur, i.e. if he is acting in the exercise of his commercial or independent professional activity when concluding the contract, the risk of accidental loss and accidental deterioration of the goods shall pass to the customer upon handover, or in the case of a sale by dispatch, upon delivery of the item to the forwarding agent, the carrier or the person or institution otherwise designated to carry out the dispatch.
In all other cases, the risk of accidental loss and accidental deterioration of the item sold shall only pass to the customer upon delivery of the item, regardless of the shipping method chosen, even in the case of mail order sales.
- Exclusion or premature expiry of the right of withdrawal
The right of withdrawal does not apply if the customer, when concluding the contract, is acting in the exercise of his commercial or independent professional activity and therefore as an entrepreneur within the meaning of Section 14 of the German Civil Code (BGB).
The right of withdrawal does not apply to contracts
- for the supply of goods which are not prefabricated and for whose production an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer;
- for the delivery of goods which are liable to spoil quickly or whose expiry date would be quickly exceeded;
- for the supply of alcoholic beverages, the price of which was agreed upon conclusion of the contract, but which can only be delivered 30 days after conclusion of the contract at the earliest and whose current value depends on fluctuations in the market over which the entrepreneur has no influence;
- for the delivery of newspapers, magazines or illustrated magazines with the exception of subscription contracts.
- for consumers, if the order is placed from and the shipment is made to a country that is not a member of the European Union.
The right of withdrawal expires prematurely for contracts
- for the supply of sealed goods which, for reasons of health protection or hygiene, are not suitable for return if their seal has been removed after delivery;
- for the delivery of goods if, after delivery, they have been inseparably mixed with other goods due to their nature;
- for the supply of sound or video recordings or computer software in a sealed package, if the seal has been removed after delivery.
- warranty, guarantee
There is a statutory liability for defects, in which case the statutory time limits apply. If a guarantee is stated in the offer, the statutory liability for defects remains unaffected.
- retention of title
All deliveries are subject to retention of title. The delivered goods remain the property of Weingut Graf von Weyher until the purchase price has been paid in full.
- procedures for dealing with complaints, dispute resolution procedures
Weingut Graf von Weyher's procedure for dealing with complaints complies with the requirements of professional care. If the customer wishes to make a complaint, he can do so in writing or verbally using all of the communication methods and addresses/numbers listed here. Prompt processing is guaranteed.
Please note that Weingut Graf von Weyher is neither obliged nor willing to participate in a dispute settlement procedure before a consumer arbitration board.
- choice of law
The contracting parties agree that all legal relationships arising from this contractual relationship shall be governed by the law of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods, unless this would deprive the consumer of the protection afforded to him by the mandatory provisions of the state in which he has his habitual residence. In the latter case, the law of the state in which the consumer has his habitual residence applies.
